TECHNOLOGY AND THE FUTURE OF HOSPITALITY
How is technology transforming dining experiences? Is automation dominating fast food and high street restaurants? Is solo dining now more acceptable with your phone as a companion?
Plant-based eating isn’t a fad, it’s a positive mainstream lifestyle choice, and if you don’t meet consumer demand for plant-based alternatives your customers will vote with their feet and simply choose to eat or drink somewhere that does.
Big Data: The Gamechanger
Knowledge is a powerful thing. Understanding our data means we can make smarter decisions, deliver better services and be more efficient. So how can hospitality businesses make the most of big data insights?