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All in good taste #1: Fowl Language

December 2018

 

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While the timing of any ill-fated PR stunt-turned-disaster can be way off, ours is spot on. Enter All in Good Taste, our new monthly round up of PR gold stars and faux pas, which is landing just in time for a retrospective round-up of the year’s best and worst foodie FCK ups and how they were handled. Is all publicity good publicity? It would make our job a lot easier, but we’ll leave it to you to decide.


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KFC pulling legs 

With a disasterclass in crisis recovery, an ill-advised change in supply chain left the colonel’s crew short of chicken, and having to shut stores. Keeping abreast of the public’s reaction, they published a series of ads in The Sun & The Metro under a clever FCK motif, apologising for the lack of chicken.

The puns came thicker and faster than the chain’s gravy side – ‘The chicken crossed the road, just not too our restaurants’ – but are the chicken quips enough to placate a nation of hungry customers, or is this one to chuck in the family sized FCK-it bucket.

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Brewing up a storm

‘Craft’ beer brewing bastion, Brewdog, made the headlines most months this year. But the standout was a stab at a stand over the gender paygap; with an overtly sexist rebrand of their Punk IPA – Pink IPA – which would be cheaper for female identifying drinkers. Cynical headline-grab making light (beer) of a serious issue, or heartfelt attempt at effecting change? 

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Don’t be an idiom

PETA, the group that divides opinion with its radicalisation of anti-animal cruelty messages, in an attempt to stop people ‘trivialising animal cruelty’ with every day sayings, managed to trivialise the struggle of victims of homophobia, transphobia, sexism, and for that matter – most other ism’s. While we’re sure carnivores and vegans alike are about to stand side-by-side in dropping ‘bringing home the bacon’ for ‘bringing home the bagels’, I’m not sure they’ll be making 2019’s Oxford Dictionary.

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If all else fails, quit

Not all comments will sit well, Will Sitwell, and while the inbox of any journalist would be enough to drive most of us to murder – we’d proceed with caution when verbalising it, or in this case emailing. The social-media bandwagon takes no prisoners, and in no time at all Will’s reply to a PR pitch suggesting ‘a series on killing vegans, one by one’ went viral, the only actual casualty being a career.

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Frozen festive feels

Finally, a festive feel-good as Iceland managed to make a monkey out of mainstream media. When the ode to the palm oil was found to be too political to broadcast, the budget supermarket managed to save a few quid on ad-slots by posting the full advert, and reason for not broadcasting, on its own channels. Queue the viral uproar, and more impact then the TV spots could ever have made.

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Insights & Trends

GLP-1s in away from home: IGD’s 2026 predictions

January 2026

By Shannon Goldsmith, senior insight analyst, IGD

The GLP-1 landscape continues to evolve rapidly. Growing attention and acceptance saw the proportion of people who have personally used the weight loss drugs grow by 1.1pp from June to September last year.

Our early research into the impact of GLP-1s has explored how users are changing their consumption behaviours both in and out of home. As we enter the new year, what could be the impact on the future of the away from home market?

How often and how much consumers eat out will dip

Almost a third of GLP-1 users say they are visiting restaurants less since they started taking the drugs, rising to 43% for fast food restaurants.  When they do choose to eat out, users are often opting for healthier dishes or smaller portions.

Eating out less often and eating less per occasion are worrying prospects for away from home operators. However, we have already seen operators start to cater for this dietary change, for example [US-based] Cuba Libre’s “GLP-Wonderful” menu of dishes which are high in protein and fibre and low in fat. While this menu has required additional development time in working with a certified obesity expert, there are opportunities within existing menus as a quick way to meet these new needs, for example smaller portions of existing dishes or making more of small plates and sharing dishes.

2026 prediction: Operators will react to lower footfall and spend with targeted menus. Nutritionist-approved dishes will likely start in higher-end restaurants, while quick service restaurants will stick to the common shortcuts that consumers are familiar with, like ‘high protein’ or ‘good for gut health’ and add these to menus as customisable options.

New food preferences will shape food trends

Food preferences are evolving among GLP-1 users, with a noticeable shift away from fatty, sweet, or creamy foods toward more savoury, hot, and crunchy options. Due to the significant reduction in calorie intake, there is an increased emphasis on food’s functionality, with individuals seeking to maximise nutritional value in smaller portions.

As more consumers begin using weight loss drugs, restaurant operators will need to consider these changing preferences when developing future menus. When people dine out in groups, it’s often the person with specific dietary requirements who reviews the menu beforehand to ensure their needs will be met. This individual can influence where the group decides to eat. As a result, offering options that appeal to GLP-1 users can affect the overall group’s choice of restaurant.

Retailers have already kicked off 2026 with innovative product launches aimed at GLP-1 users, covering both food-to-go and meal solutions, providing strong competition for out of home dining.

2026 prediction: It is unlikely that hospitality venues will introduce major menu changes aimed specifically at GLP-1 users in the near future. While we do not anticipate dedicated GLP-1 menus, we do expect to see more targeted dishes gradually appearing on menus, catering to both users and non-users.

Where consumers choose to go will be based on more than the food and drink on offer

Food-led sectors (restaurants, QSRs) are not the only sectors affected by lower visit frequencies. GLP-1 users also claim to be visiting pubs and bars less and ordering fewer drinks when they do. In part, this is being driven by a wider shift away from alcohol consumption for general health and wellness reasons. However, it has been reported that GLP-1s dampen the desire for alcohol, this alongside the high calorie count means that alcoholic drinks are less likely to fit into these consumers’ lifestyles.

Overall, consumers are placing less focus on food and drinks when going out, so operators must find new ways to encourage visits. Venues that have already introduced competitive socialising options are ahead, offering people opportunities to connect outside their homes without making food and drink the main attraction. For example, Market Halls’ Oxford Street site has been rebranded as ‘Games Hall’, adding pool tables, virtual darts, and shuffleboard alongside food vendors and bars. Places like this are likely to become popular spots for both GLP-1 users and non-users, as they offer a relaxed environment to socialise and cater to a variety of needs.

2026 prediction: The leisure sector will benefit as consumers free up their disposable income to spend in other areas, for example cinemas, gyms and competitive socialising venues. More traditional food and drink -led operators will look to incorporate more leisure elements and concepts where possible to appeal to these evolving consumer preferences.

Next steps for the away from home market

This landscape is rapidly changing. Growing uptake of the medications will mean new learnings and insights. This can pose a threat to the away from home market, with penetration, frequency and spend all being impacted. However, while growing, GLP-1 users do still represent a small proportion of the overall population, so while adaptations will need to be made to appeal to users and retain as many visits as possible, operators shouldn’t lose sight of the rest of the audience.

Keep up to date with all of IGD’s GLP-1 research here.