Insights & Trends

The Ozempic effect: How weight-loss drugs are reshaping hospitality, food and beyond

August 2025

By Lucy Britner

The quiet exchange of indigestion tablets after a half-eaten lunch has become a familiar scene, as the rise of GLP‑1 weight‑loss drugs continues. On the face of it, they are a silver bullet for anyone who has ever struggled to lose weight, even with common side effects such as indigestion, nausea and heartburn.

Their transformative wave is being felt across hospitality, retail and wellness as they redefine what and how much people eat. There’s also a whole industry growing around them, as entrepreneurs look to support usage with new dishes, products, apps, training regimes and cosmetic solutions.

What are the implications of GLP-1s for hospitality and beyond, and what does the future hold?

Smaller plates, leaner menus

For restaurants, the shift is tangible. Chef Heston Blumenthal recently warned that appetite suppression from drugs like Wegovy and Mounjaro is making diners want smaller portions. This isn’t great news for an industry already under tremendous pressure.

But there could be an opportunity. In the drinks world, the mantra “less, but better” has been used for years to encourage drinkers to savour quality over quantity. Could even smaller, even more luxurious plates encourage diners to treat themselves in a restaurant setting? Or perhaps users will save themselves for a dining out occasion?

At the mainstream end of the market, food-to-go chain Greggs has been linked to the need to adapt in the wake of GLP-1s. As part of its most recent interim results, the sausage roll titan said it would be expanding its snacking range to focus “on the trend to smaller portions and higher protein”. CEO Roisin Currie was quoted in The Telegraph as saying: “If anyone is on a GLP-1, we know they still need to eat, but what they need to eat starts to change and the portions that they start to eat are changing.”

For those operators well-versed in adding calorie counts to menus or creating dishes to suit different dietary requirements, GLP-1-friendly menus could be more of an evolution than a revolution.

Restricted eating

The danger with restricted eating is that consumers could be missing out on certain nourishment. This is an opportunity for food companies to step in and release NPD that can fill the space. There are already examples Stateside, and in 2024, Nestlé launched Vital Pursuit. According to the press release, “the products are high in protein, a good source of fibre, contain essential nutrients, and they are portion-aligned to a weight loss medication user’s appetite”. We can expect to see a wave of innovation this side of the pond as usage becomes more widespread. And pack size will have to be a consideration as people will not shop for food they will end up throwing away.

Support services

Besides what’s on the plate, GLP-1 use will lead to the emergence of a broader ecosystem. In an effort to keep up with nutrients and vitamins, we will see more supplements tailored to those taking weight loss drugs. And studies have shown GLP-1 use to be linked with reduced alcohol intake. Therefore, the rise in demand for functional, alcohol-free cocktails, non‑alcoholic options, and wellness drinks could accelerate.

Elsewhere, more wellness and monitoring apps will grow as users look to track medication, nutrition, and side effects. Communities could also help users navigate body identity shifts, as well as seek peer support. A recent headline in The Times reads: “NHS will pay diet apps who help to slim patients with weight-loss drugs.”

In the cosmetics and beauty sector, we will see more practitioners focus on so-called “Ozempic face”, and excess skin issues, with targeted aesthetic treatments and more specialists in post‑loss body contouring. Personal trainers, too, will tailor workouts to preserve muscle, help manage loose skin, and support healthy transitions.

At the same time, rent‑a‑wardrobe, clothes‑swap platforms, and flexible sizing solutions could help users adapt to rapidly shifting body shapes.

GLP‑1 drugs are undoubtedly gamechangers. For companies that pivot quickly, creating protein‑rich mini‑menus, flexible clothing solutions, low‑alcohol beverages, and supportive wellness services, the opportunity is there.

But innovation must be human-centric. If users cycle on and off the drugs, due to cost, availability, or side effects, the yo‑yo effect of losing and gaining weight may impose greater physical and emotional stress in the long term. Businesses need to balance opportunity with empathy.

Insights & Trends

The $367 million stat that stopped me in my tracks

April 2026

By Rachel Taylor, managing director 

Did you know that in a single week, high quality CEO thought leadership can drive an average of $367 million in shareholder value? 

Me neither. But according to this article by Axois, the American news website and media company, real money and real momentum is there for the taking – if you do it well. 

Why this stat matters to me as a comms specialist (and why it should matter to you, too) 

Thought leadership is more than just op-eds and LinkedIn posts. It’s a strategic lever to fuel business growth.  

When a leader says something clear, useful and human, it changes how customers, investors, partners and employees behave. That ripple turns into meetings, sales, deals, hires, and yes, market value. 

What good thought leadership actually looks like: 

  • A sharp point of view. Not safe. Not vague. Something people can repeat. 
  • Plain language. No jargon. Real sentences that sound like a human. 
  • A useful takeaway. People should leave knowing what to do next. 
  • Perfect timing. The same idea can flop or fly depending on when and where it lands. 

How we help leaders turn thoughts and ideas into business impact 

We treat thought leadership as a strategic engine that delivers real commercial results. We advise and guide, prototype, test and measure.  

Here’s the short version of how we do it: 

  • Find the signal. We dig until we find the gold – that one idea that only you, or your CEO, can own. 
  • Make it sing. We shape that idea into a crisp, repeatable message that energises and inspires your stakeholders.  
  • Launch it smart. We create targeted amplification strategies that demand attention and reach all the right audience groups with laser-like precision. 
  • Measure the right things. We’re not about vanity metrics here at William Murray.  Quality, sentiment, inbound conversations, sales leads and business signals matter to us. 

Let’s make your voice heard

If you want your ideas – or your leader’s ideas – to open doors, change minds, influence customers and drive business growth, we can help you find the signal and make the market listen.  

No fluff.  

Just ideas that move people – and numbers.